We usually reply within a few hours

Let's talk metal.

Questions about a design, tap-to-pay, compatibility or an order? The Solaris Metal Cards team is one message away — and every custom card starts with a free preview before you pay.

Solaris — Solaris Metal Cards mascot
Hey, I'm Solaris. Ask me anything about your card — I don't bite.

Send us a message

Fill in the form and we'll get right back to you. The more detail you share about your card, the faster we can help.

Your details stay private and are only used to reply to you.

Reach us directly

Email

support@solarismetalcards.com

Best for design proofs & order questions

Studio

Office 426, Al Wasl Building, Dubai, UAE

Support hoursEveryday of the week, 9am – 9pm (EST). Messages sent outside these hours are answered first thing the next day.
Free design preview before you pay Secure checkout Worldwide tracked shipping Laser-engraved steel

Quick answers

How fast will I hear back?

We reply to most messages within a few hours during business hours, and always within one business day. For the quickest answer, WhatsApp is your best bet.

Can you make a custom design from my idea?

Yes. Send us your concept or reference in the message above and we'll send a free digital proof before you pay a cent — nothing goes to production until you approve it.

Where can I check my order or proof status?

Head to our Order & Proof Status page, or drop your order number in the form above and we'll pull it up for you.

Will my metal card work for tap-to-pay?

Full metal cards are built for chip-and-PIN — the steel blocks the NFC signal. Only our two plastic-back editions support contactless tap. Ask us and we'll point you to the right option for your bank.